Privacy Policy

Introduction

Dispatch CRM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dispatch management platform.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, company name)
• Business information (fleet details, driver information, booking data)
• Payment information (processed securely through third-party payment processors)
• Communication data (support requests, feedback)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Data portability

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +1 (234) 567-890